Term and Conditions
Minimum requirements:
National driving license (recommended also international) + identity card and a credit card with a minimum limit of 1,000,000 CLP for the guarantee. There is no minimum age to drive our campers.
Payment Instructions:
To reserve our products we request to make the payment of 30% of the total amount and the balance 30 days before the pick-up of the camper.
Payment Methods:
- National or International Bank Transfer (SWIFT) - Paypal -Western Union
Guarantee:
Yes, 5-7 days before the pick-up of the camper, we need the guarantee of 2.000 EUR by paypal, check or in cash. When you drop-off the camper, we will return this guarantee.
Cancellation Policy:
The amount of 30% will not be refunded.
The amount of 70% may be reused in another rental only if act of nature beyond control applies, either due to border closure contingencies that prevent entry to Chile, natural catastrophe and/or pandemics. The new contracted date may be within a period of 24 months from the canceled date.
Equipment:
All rentals of 10 days or more come with the equipment included. To know what the camper implies in your equipment, please choose your preferred model and check the included equipment.
Pick-up and Drop-off:
The pick-up and drop-off of any our campers from our operations office in Santiago, hasn´t any cost.
The service of delivery and return of our vehicles from cities or airports in Chile, including from another direction of Santiago is possible. This service has an additional charge depending on the requested location.
Pick-up and Drop-off Time:
Between 9 AM and 5 PM
Weekends and holidays:
There is an additional charge of 60,000 CLP for deliveries or returns of vehicles during weekends and holidays.
Daily and additional kilometers:
All vehicles have a limit of 250 km / day. In case the limit is exceeded at the end of the trip, an additional charge of 150 CLP / extra kilometer will be applied.
Cleaning:
Campers are delivered clean, with a full fuel tank and water, such as empty gray and black water tank. The camper is required to return in the same condition.
Restrictions:
For your safety it is requested to have the following safeguards during the trip:
-Smoke inside the campers
-Travel with pets inside, except dogs that travel in the luggage area
-Fire under any circumstance
-Scratch anywhere in the vehicle
Upon the execution of any of the prohibitions described, CamperTravel may use the guarantee to replace the vehicle to its original condition.